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Borrow for retirement, die in debt

I came across this article on USA Today and am a bit disappointed they are portraying seniors who die with debt as people I should pity. Is USA Today serious? At a time in life when most people try to cope with the cards they’ve been dealt, these folks use their age to their advantage.

In short, seniors are going into debt at higher rates these days.  They are charging medical expenses and vacations, taking out second mortgages, and pretty much doing everything financially irresponsible everyone else does. However, they won’t be around long enough to have to repay it. (more…)

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What’s so bad about the Food Safety Modernization Act, S. 150

In a nutshell, what is bad about this bill is it is about to be passed without being completed.  The Food and Drug Administration (FDA) will be granted wide discretion and authority to regulate all US-based food producers and processors.  The language of the bill leaves so much up to be fleshed out at a later time the FDA could, for example, easily wipe out anything from organic farmers to your kid’s lemonade stand.

What is scary for smaller food producers and processors is they could, in the eyes of the FDA, be indistinguishable from their multi-billion dollar competitors.  They could be expected to keep the same kinds of records, follow the same procedures or even pay the same licensing fees. To put that in perspective, my friend who sells home-made jams on etsy.com could be forced to pay the same licensing fees and use the same equipment as Welches or Smuckers.

(more…)

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“Don’t Touch My Junk”

This text will be replaced by the player

This got a chuckle out of me this morning.

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My son sings at a rest home for Veteran’s Day

My son’s class is going to visit a rest home nearby and sing patriotic songs to the residents for Veteran’s Day.  Sounds cool, so whatever, right?

Yesterday I got an email from someone I think is either the music person at the school or the rest home person.  It’s been forwarded all over the world a few times and has half the planet’s email addresses on it, but here’s what it looks like when you get to the meat of it:

  (more…)

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Google Instant is a big deal, but it isn’t the end of the world

Just a few days into Google Instant and you’d think chunks of the sky are crashing down around us from reading search engine news online.

Simply put, the predictive typing (type-ahead) feature, no longer waits for the user to click an option before passing the first item in its list to the search engine, populating the results page. Google is still only guessing at what you will type, then taking it one step further: instead of showing you what it thinks you will search for, it shows you the results of what it thinks you will search for.

Whether or not you choose to use Google Instant (yes, you can turn it off), the search results are still catered to information Google might know about you – from being logged in to your Google account or from your server location.

(more…)

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Customer Engagement Fail: AT&T’s cease and desist

AT&T CEO Randall Stephenson image from CNNMoney.com

The douches have a king

There’s a huge difference between a CEO choosing not to be as accessible as Apple’s Steve Jobs and AT&T’s threat to sue a customer who emails their CEO, Randal Stephenson, directly.

While AT&T’s apology to their former customer is not wrong, it still misses the point in a huge way: when customers complain, don’t just talk back at them.

I’ve worked for decades in some form of either customer service or communications or both. Whether it was with a small non-profit, fast food, locally owned dry cleaner, or a Forbes 500 multi-billion dollar corporation, they all had customers who wanted to be heard.

I get a lot of flak for having put in time as a customer service rep and debt collector with SallieMae. If you’ve ever taken out a student loan, you’ve done business with them or you will. For some reason, when people owe you money they come to hate you.  Before SallieMae I was a telemarketer and can honestly say folks were way nicer when I interrupted their dinner trying to sell something than when they asked me how much they owed on their education loans. (more…)

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BP rolls out advertising campaign while oil still spills

Gotta admit: I hate BP a little less already

I don’t buy gas at Exxon because of the Exxon Valdez spill and I don’t buy it from Citgo because I heard Hugo Chavez owns all of them.  I never bought from BP much before and have made a point to avoid them ever since the April 20th spill.

BP is the latest in a long list of Corporations Americans have come to loathe for pursuing profits at their expense. Yesterday, BP countered this sentiment with a reported $50 Million ad campaign.

(more…)

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Gun Super Store Advertising: Alarms and Police Can’t Protect You

"We order by the tractor-trailer"

"We order by the tractor-trailer"

Local business commercials are so awesome and this one is a shining example in Atlanta Metro. What got my attention and made it memorable for me, besides being so raw, is its call to action and the reasoning behind it:  Police respond slowly and home alarms are not effective, so come here and buy yourself some guns.

The production value here is about as solid as many YouTube videos you might see.  Also, the actors are probably family, friends or possibly even regular store employees.  There’s even a seen with someone’s dog walking through their warehouse.  The only thing this is missing is the owner’s grandkids waving at the camera or holding up guns.  Maybe they can add that to their future ads.

(more…)

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Heroic Cop Squashes Snowball fight, Angers Hippies

Snowball-Cop rangles a hippy with just one hand!

Snowball-Cop rangles a hippy with just one hand!

An un-named off-duty detective and Hummer owner (AKA: Snowball-Cop) comes under attack on DC’s mean streets just as his Hummer gets stuck in the snow.

Instead of calling for back-up like some kind of wussy, Snowball-Cop steps down from his ride and takes out his pistol, unafraid of snowballs still flying in from the mob. Sedans, minivans, and other SUVs somehow manage to avoid whatever trap these terrorists set out for him and crawl past the scene — their drivers feeling lucky they escaped a similar fate. (more…)

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Photos from my trip through New Mexico

Albuquerque Balloon Festival from down town

Albuquerque Balloon Festival from down town

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